Privacy Policy

1. Introduction

At PoseHaven ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our programs.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy. If you do not agree with our policies, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our classes or programs
  • Create an account on our website
  • Sign up for our newsletter
  • Contact us through our website or via email
  • Complete forms or surveys
  • Purchase services or products

The personal information we may collect includes:

  • Name, email address, and contact information
  • Billing information and payment details
  • Health and fitness information relevant to your practice
  • Emergency contact information
  • Information regarding your preferences and interests

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns. This information may include:

  • IP address and device identifiers
  • Browser type and operating system
  • Pages you view and links you click
  • Time spent on our website and interaction patterns
  • Referral sources and geographic location

We collect this information using cookies, web beacons, and similar technologies. This data helps us improve our website, enhance user experience, and better understand how visitors interact with our content.

3. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  • Providing, maintaining, and improving our services
  • Processing transactions and sending related information
  • Communicating with you about our programs, events, and offers
  • Responding to your inquiries and support requests
  • Personalizing your experience and delivering tailored content
  • Monitoring and analyzing usage trends and preferences
  • Protecting our rights, property, or safety, and that of our users
  • Complying with legal obligations and enforcing our policies

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers have access to your personal information only to perform these tasks on our behalf and are obligated to maintain its confidentiality.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests). We may also disclose information to protect the rights, property, or safety of PoseHaven, our users, or others.

4.3 Business Transfers

If PoseHaven is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We limit access to your personal information to those employees, contractors, and service providers who need to know that information to provide services to you. They are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing, correcting, or deleting your personal information
  • Withdrawing your consent at any time (where processing is based on consent)
  • Objecting to processing of your personal information
  • Requesting restriction of processing your personal information
  • Requesting transfer of your personal information
  • Opting out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information without parental consent, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

PoseHaven
123 Serenity Street
Vancouver, BC, V6B 2T9
Canada

Email: [email protected]
Phone: (604) 555-1890